Retail and CPG

Amid the rapid proliferation of e-commerce, Vota is partnering with global retailers and Consumer Packaged Goods (CPG) companies to help them adapt to the next normal by re-imagining omni-channel, improving customer loyalty, enhancing conversion, optimizing working capital, mitigating supply chain risks and reducing operational costs. At the core of this step change are our expertise in domain, digital and analytics, end-to-end solutions, next-gen global business services and an agile delivery model.

With the latest technologies we help our clients enhance consumer intimacy, drive channel excellence, have a future-ready core, monetize data, and become agile and efficient. This includes leveraging cloud, data sciences, AI, ML, IoT, RFID, AR/VR, automation, etc. Our extensive experience transforming the world’s leading retail and CPG organizations is a testimony to our capabilities.

Our Service Offering includes:

Data Transformation and Advance Analytics:

Creating an intelligent organization by unlocking new possibilities with an optimal mix of human intelligence, AI and data engineering.

Cloud Advisory:

Enabling digital foundations, modernizing for an agile experience, and making flexible, secure, cost-effective and adaptive organizations.

Retail IoT:

  • Assessment on your readiness to embark on the IoT journey
  • In-store path to purchase, track and engage solutions for customer experience management
  • Real-time store Monitoring solution to proactively track and alert on scenarios like out of stock, device failures, potential expiries etc.,
  • Realizing cross-industry synergies with smart-home, smart-logistics, and smart-manufacturing use cases for order management and auto-replenishment.

Omni Channel and In-Store Transformation:

  • In-store path to purchase, track and engage solutions for customer experience management
  • In store digital customer journey codification
  • Digital signage
  • Associate enablement with digital advisory sales platform
  • Associate productivity solutions
  • Omnichannel fulfillment enablement
  • Customer 360: single view of customer is the foundation of omnichannel experiences
  • Omnichannel personalization